Privacy policy.

Privacy Policy - Fifty Five Chapters

Last Updated: July 15, 2025

1. Introduction

Welcome to Fifty Five Chapters ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL] (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our services

  • Subscribe to our newsletter

  • Contact us through our contact forms

  • Participate in surveys or promotions

  • Leave comments or reviews

This information may include:

  • Name and contact information (email address, phone number, mailing address)

  • Username and password

  • Payment information (processed securely through third-party payment processors)

  • Demographic information

  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and location data

  • Browser type and version

  • Device information (operating system, screen resolution)

  • Pages visited and time spent on our site

  • Referring website or source

  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as:

  • Social media platforms (if you connect your accounts)

  • Analytics providers

  • Advertising partners

  • Public databases

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Service Provision

  • To provide, operate, and maintain our website and services

  • To process transactions and send related information

  • To manage your account and provide customer support

  • To send you technical notices and security alerts

3.2 Communication

  • To respond to your inquiries and provide customer service

  • To send you newsletters, marketing materials, and promotional content (with your consent)

  • To notify you about changes to our services or policies

3.3 Improvement and Analytics

  • To analyze usage patterns and improve our website functionality

  • To conduct research and analytics to enhance user experience

  • To develop new features and services

3.4 Legal and Security

  • To comply with legal obligations and enforce our terms of service

  • To protect against fraud, unauthorized access, and other security threats

  • To resolve disputes and enforce our agreements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Payment processors

  • Email service providers

  • Analytics providers

  • Cloud hosting services

  • Customer support tools

4.2 Legal Requirements

We may disclose information if required by law or in response to:

  • Valid legal process (subpoenas, court orders)

  • Government requests

  • Protection of our rights, property, or safety

  • Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.4 Consent

We may share information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission

  • Secure server infrastructure

  • Regular security assessments and updates

  • Access controls and authentication procedures

  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

6.1 Types of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Necessary for website functionality

  • Analytics Cookies: Help us understand how visitors use our site

  • Marketing Cookies: Used to deliver relevant advertisements

  • Preference Cookies: Remember your settings and preferences

6.2 Cookie Management

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 General Rights

  • Access: Request information about the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Portability: Request transfer of your data to another service

  • Objection: Object to certain types of processing

  • Restriction: Request limitation of processing in certain circumstances

8.2 Marketing Communications

You can opt out of marketing communications at any time by:

  • Clicking unsubscribe links in our emails

  • Updating your account preferences

  • Contacting us directly

8.3 Account Deletion

You may request deletion of your account and associated data by contacting us at [contact email].

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

If you are located outside of [Country/Region], please note that your information may be transferred to and processed in countries where our servers are located. We ensure appropriate safeguards are in place for international transfers.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors influencing retention periods include:

  • The nature of the information

  • Legal and regulatory requirements

  • Business needs and purposes

  • Your preferences and consent

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of the sale of personal information

  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [contact email].

13. European Privacy Rights (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including those outlined in Section 8. Our lawful basis for processing your information includes:

  • Consent

  • Contract performance

  • Legal obligations

  • Legitimate interests

14. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website

  • Sending you an email notification (if you have provided your email address)

  • Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Fifty Five Chapters Email: beverley@fiftyfivechapters.com

This privacy policy was last updated on July 15, 2025. Please review it periodically for any changes.